After-Sales Care
Clear support for the product and agreed scope
We can assess maintenance, cleaning and repair needs after installation. Coverage, charges and exclusions are confirmed in writing for the product and condition.
Written Coverage
Warranty duration, covered parts and exclusions are stated in the quotation or warranty document.
Cleaning Assessment
Fabric type and condition are checked before a suitable cleaning method is proposed.
Maintenance Request
Request an inspection for tracks, mechanisms, curtains or sofas; the team confirms timing and repair scope.